Technical Support

At Chemical Systems, we believe that being able to provide in-depth technical support is a unique advantage that we bring to our customers. With a vast knowledge of all types of processing and packaging operations, our technical staff is capable of providing much more than just inventory and usage information. Our technical representatives can provide assistance in diagnosing and rectifying issues ranging from unexplained quality problems to unusual chemical usages. In addition, our staff is capable of reviewing and optimizing our customers'' systems to provide maximum effectiveness while utilizing only the necessary amount of product.

Audits

Chemical Systems believes that one of the most important benefits we provide our customers is using our collective experience to help identify areas within a sanitation program that may be lacking. To that end, we routinely perform audits of our customers’ sanitation procedures to determine how well the current program is meeting their needs. Through these audits, we  help our customers identify areas of concern as well as potential ways to help reduce the overall use of cleaning chemicals. These audits also help our customers reduce the down time associated with their sanitation program. In addition, we have experience with what outside agencies look at when performing audits and can assist our customers in preparing for these visits.

Operator Training

Chemical Systems believes that an integral part of any effective sanitation program is the thorough training of the employees asked to perform the process. To help our customers achieve this goal, Chemical Systems takes a very active role in developing effective sanitation procedures with our customers. In cooperation with our customers, we develop detailed instructions on how to clean specific pieces of equipment, as well as entire production areas. Once these procedures are developed, we lead the training of all employees that work in the designated area to insure that there is consistency developed among all shifts. With the quality of finished product being so critical, developing best practice sanitation procedures and insuring that all employees are familiar with those procedures is vital to producing a consistent quality product. Chemical Systems is committed to helping our customers realize that goal.

Safety and Handling Training

Chemical Systems believes that under the spirit of Product Stewardship it is our responsibility to provide our customers with thorough chemical safety training to insure that all employees that may be exposed to our products have the necessary information to use them safely. While some sanitation chemicals can pose potential hazards, all of our products can be used safely with some basic precautions. We are committed to providing our customers and their employees with the knowledge and awareness of all potential hazards to insure that our products are used safely.

Sanitation Program Development

In our experience, the best tool available to produce the optimum in product quality and reliability is a well constructed and thorough sanitation program. Chemical Systems realizes the importance of these programs and we have committed our resources to helping our customers develop and modify their sanitation programs. From writing procedures, to creating manuals and finally, to training employees on all aspects of the program, we have shown our ability to become an asset to our customers in their sanitation program development.